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Grievance categories

Choose the service area that best describes your concern. Clear categorization helps route issues faster.

The categories below are illustrative public-service groupings. The authenticated submission experience will provide department-specific guidance and validation.

2,840 grievances

Public Health

Healthcare access, sanitation, public hospitals, and community health services.

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3,615 grievances

Water & Sanitation

Water supply, drainage, sewage, cleanliness, and waste-management concerns.

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4,250 grievances

Roads & Transport

Road conditions, public transport, traffic infrastructure, and street safety.

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2,190 grievances

Electricity

Supply interruptions, street lighting, billing services, and electrical safety.

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1,745 grievances

Education

Public schools, scholarships, educational facilities, and student services.

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1,580 grievances

Social Welfare

Pensions, benefit schemes, inclusion services, and community assistance.

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1,940 grievances

Revenue & Property

Land records, property services, local taxation, and civic certificates.

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965 grievances

Environment

Pollution, green spaces, environmental hazards, and conservation concerns.

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