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Announcements

Official service notices, citizen advisories, and platform updates.

24 Jul 2026Service update

Expanded grievance category guidance published

Updated category guidance helps citizens route service concerns accurately and reduce avoidable processing delays.

15 Jul 2026Citizen advisory

Citizens are advised not to share verification codes, passwords, or complete grievance records through unofficial channels.

02 Jul 2026Platform notice

The public portal is adopting enhanced focus visibility, keyboard navigation, contrast, and screen-reader landmarks.

18 Jun 2026Public notice

Citizen feedback on grievance acknowledgement and resolution standards has been consolidated for implementation planning.

05 Jun 2026Awareness

Environmental concerns should include the location, observed impact, date, and relevant photographs where safely available.

21 May 2026Maintenance

Scheduled database and platform resilience maintenance concluded successfully with all public services restored.